Our Reviews

Kenneth C|2024 GMC Terrain

Confirmed Service Customer

2/24/2025

It was a bad weather day and my vehicle was still serviced. Techs did a great job and issue was resolved

2/25/2025

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEMPHIS, TN

Levi M|2018 Buick Encore

Confirmed Service Customer

2/24/2025

Service department did an awesome job with professional staff

2/25/2025

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

Business Response

HOLLY SPRINGS, MS

Marcus J|2019 GMC Acadia

Confirmed Service Customer

2/26/2025

You did great as always. Thank you for great service

2/27/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope to be of service to you again in the future. Have an amazing day!

Business Response

OLIVE BRANCH, MS

Cora B|2024 GMC Sierra 1500

Confirmed Sales Customer

2/26/2025

Calvin Crawford was our sales person, and he was absolutely phenomenal! We had such a great experience. He was very thorough and kind. He gave us the best advice and wisdom possible for our purchase! If anyone is looking for someone to truly care and help you through purchasing a vehicle, I recommend Calvin Crawford tremendously!

CALVIN CRAWFORD

2/27/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MARION, AR

Otho S|2025 GMC Sierra 1500

Confirmed Sales Customer

3/3/2025

Easy process and good experience.

EDWARD BLAND

3/4/2025

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

BARTLETT, TN

Brenda P|2021 Buick Enclave

Confirmed Service Customer

3/3/2025

Very courteous and accommodating

3/4/2025

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

TUNICA, MS

Jackie B|2013 Buick Encore

Confirmed Service Customer

3/6/2025

It’s wasn’t along wait.

3/7/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

HOLLY SPRINGS, MS

Jake A|2019 GMC Acadia

Confirmed Service Customer

2/27/2025

I was inform that GM was running behind. My appointment was at 10:30 and I was gone at 11:30 not bad at all.

2/28/2025

Hi Jake, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

DUNDEE, MS

Demarus B|2025 Buick Encore GX

Confirmed Sales Customer

2/27/2025

My salesman was Curtis and he was very helpful and made the car buying experience easy!

CALVIN CRAWFORD

2/28/2025

Thanks for highlighting our staff who helped make this such a great experience! It's our commitment to ensure quality customer care. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WALLS, MS

Beatrice R|2025 Buick Envista

Confirmed Sales Customer

3/5/2025

Calvin Crawford was very courteous and polite he explained everything to us and he was not a pushy salesman we will recommend him to other customers.

CALVIN CRAWFORD

3/6/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!

Business Response

SOUTHAVEN, MS

Dexter H|2024 GMC Sierra 1500

Confirmed Sales Customer

3/5/2025

Calvin and the team really took care to assist me through the process of buying a new truck and considered all the factors that mattered most

CALVIN CRAWFORD

3/6/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!

Business Response

OLIVE BRANCH, MS

Loai S|2023 GMC Sierra 1500

Confirmed Service Customer

3/5/2025

Tha best and fastest service

3/6/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope to be of service to you again in the future. Have an amazing day!

Business Response

OLIVE BRANCH, MS

Alexandria H|2024 GMC Terrain

Confirmed Sales Customer

3/9/2025

They were very understanding about my situation and was very helpful with the entire process. I absolutely love all the guys at Landers so professional and considerate!

EDWARD BLAND

3/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

BYHALIA, MS

Robert W|2024 Buick Envision

Confirmed Sales Customer

3/10/2025

Lanny was great to work with. He took the time to address everything we were looking for and explain all the features that our new car would offer. If your not looking to buy a new car then don't let Lanny show one to your wife because you will be signing the papers before you leave. LOL

LANNY VAULX

3/12/2025

It is great to hear everything was done quickly and to your satisfaction! Thank you for your feedback, and have an amazing day!

Business Response

MARION, AR

Rayford J|2017 GMC Terrain

Confirmed Service Customer

3/15/2025

Service was completed timely and professionally.

3/16/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MEMPHIS, TN

Edward S|2021 GMC 1500 Sierra

Confirmed Service Customer

3/9/2025

Customer service was great!!

3/10/2025

Hi, thank you for the feedback and for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HELENA, AR

Alice W|2023 Buick Encore GX

Confirmed Service Customer

3/11/2025

Work was done to my satisfaction and did not take long.

3/13/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MEMPHIS, TN

Jawanda G|2025 Buick Encore GX

Confirmed Sales Customer

3/12/2025

It was nice

CALVIN CRAWFORD

3/13/2025

Hi Jawanda, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ROSEDALE, MS

William W|2025 Buick Enclave

Confirmed Sales Customer

3/12/2025

Al and the staff was great to work with..

EDWARD BLAND

3/13/2025

Thank you, William! We're particularly proud of our staff's commitment to customer service, so it's great to hear that it shines through. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREENBRIER, TN

Stephanie W|2020 GMC Yukon XL

Confirmed Service Customer

3/14/2025

I didn’t have any issues

3/15/2025

Hi Stephanie! We greatly value your wonderful rating. If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!

Business Response

SOUTHAVEN, MS

Jewel G|2025 Buick Encore GX

Confirmed Sales Customer

3/19/2025

The process of buying a car was easier than I could imagine.

CALVIN CRAWFORD

3/21/2025

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

Business Response

SOUTHAVEN, MS

Jessica K|2025 Buick Encore GX

Confirmed Sales Customer

3/21/2025

I had an amazing experience at Landers! Brian Tucker was amazing and took care of all my needs and got me into a new vehicle. I highly recommend Landers for your next vehicle! Ask for Brian!!

BRIAN TUCKER

3/22/2025

Hello there, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

MEMPHIS, TN

Carlos D|2019 GMC 1500 Sierra

Confirmed Service Customer

4/2/2025

The job was done in a timely manner

4/3/2025

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

SOUTHAVEN, MS

Yolanda A|2023 Buick Envision

Confirmed Service Customer

4/6/2025

Great no long wait

4/7/2025

Hi there, thank you for taking the time to leave a review for us at Landers Buick GMC, LLC! We're looking forward to your next visit!

Business Response

TUNICA, MS

Ronnie D|2025 Buick Envista

Confirmed Sales Customer

3/17/2025

The customer service was awesome. Lannie was absolutely awesome. The staff was friendly as well

LANNY VAULX

3/18/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

GREENVILLE, MS

Leonard M|2022 GMC 1500 Sierra

Confirmed Service Customer

3/21/2025

I had my service and it didn't take long

3/22/2025

Hi there, we're so happy we were able to help you out! Thank you again for choosing Landers Buick GMC, LLC and we hope to see you again soon!

Business Response

MEMPHIS, TN

Tonya M|2025 Buick Envista

Confirmed Sales Customer

3/24/2025

I was interested in the Envista and was only showed the preferred. I can only assume it was based on me filling out the application prior to coming in. The in person process seemed rushed and I did voice that I was not completely sold on the preferred but that’s what I ended up with. I’m not satisfied with it.

LANNY VAULX

3/26/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

DYERSBURG, TN

Sandra B|2025 Buick Envista

Confirmed Sales Customer

4/2/2025

Everything went well I had no promble

EDWARD BLAND

4/4/2025

Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MEMPHIS, TN

Ingrid P|2025 Buick Envista

Confirmed Sales Customer

4/7/2025

Everyone was so nice and excited for me! I felt so secure. This experience really wowed me. Thanks to Calvin Crawford for going above and beyond for me. Thanks to Charles Prichard for his knowledge as we

CALVIN CRAWFORD

4/8/2025

Hi there, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MEMPHIS, TN

Bonita C|2023 Buick Envision

Confirmed Service Customer

4/9/2025

My vehicle was towed in on a Monday morning. I was told it would be 3-5 days before they could get to it. I did leave the vehicle up there. I was able to pick up my vehicle on the following Friday afternoon. They said it was the battery which was very costly. I was told I couldn't get the battery anywhere else. After checking, other places stated they did have the battery which cost a lot less than Buick. So, i let Buick replace the battery in case something else was going on with the vehicle.

4/15/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

NESBIT, MS

Sheila T|2015 Buick LaCrosse

Confirmed Service Customer

4/7/2025

No one spoke to me when I drove my car in for an oil change. He asked for my keys after I told him I was there for. I also had an appointment. I took over 2 hours. When checking out, the clerk never smiled or said thank you. I was really disappointed!!

4/10/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

OLIVE BRANCH, MS

Ayala D|2023 GMC SIERRA 1500

Confirmed Service Customer

4/7/2025

All great service

4/8/2025

Hi, thank you for the high star rating and for the positive review! We do hope we can be of assistance in the future. Take care!

Business Response

HERNANDO, MS

Dedrick J|2025 Buick Envista

Confirmed Sales Customer

4/9/2025

Our sales person was exceptionally helpful and outstanding.

LANNY VAULX

4/10/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

SOUTHAVEN, MS

Curthesia M|2025 Buick Envista

Confirmed Sales Customer

4/10/2025

I worked with Brian Tucker, he was great and he listened to everything I said and helped me find something that was right for me

BRIAN TUCKER

4/11/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

SOUTHAVEN, MS

Don C|2015 GMC 1500 Sierra

Confirmed Service Customer

4/10/2025

Tires nuts loose oil all over the Engine have pictures

4/16/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

BATESVILLE, MS

Evelyn N|2020 Buick Encore

Confirmed Service Customer

4/10/2025

I'm always happy when I bring my vehicle to be serviced. The people are very friendly and eager to help. The waiting area is very cozy and comfortable. When my car is ready after being serviced, it feels brand new! I drive away with such pride. It's such a wonderful feeling. Thank you

4/11/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

COLDWATER, MS

Sina C|2022 Chevrolet Trailblazer

Confirmed Service Customer

4/10/2025

First time. Waiting time wasn’t long, staff was very courteous. Thank you.

4/11/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

OLIVE BRANCH, MS

Paula C|2025 Buick Envista

Confirmed Sales Customer

4/14/2025

Calvin met my son and I as we pulled up. I needed a new vehicle and he was diligent in walking me through every step of the process. After a few hours, I walked out of the door with a brand new vehicle. This is the second that he has sold me

CALVIN CRAWFORD

4/15/2025

Thank you for your kind words! We’re thrilled to hear that our staff provided excellent service. We’ll be sure to pass along your feedback, and we truly appreciate your loyalty. We look forward to continuing to assist you with all your vehicle needs!

Business Response

OLIVE BRANCH, MS

Michelle C|2024 Buick Envision

Confirmed Sales Customer

4/14/2025

Salesman was friendly and knowledgeable. The process was also quicker than expected

LANNY VAULX

4/15/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

OLIVE BRANCH, MS

Bradford C|2025 Buick Encore GX

Confirmed Sales Customer

4/20/2025

Straight to the point. Didn’t play games. Bottom line quote.

C'ANTE SESSOM

4/21/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

OLIVE BRANCH, MS

Tammy E|2025 GMC Acadia

Confirmed Sales Customer

4/21/2025

Al and Ed had everything ready when we arrived. Due to traveling over an hour to the dealership, it was important to have no surprises. Once I arrived, everything was ready and it was a seamless process. I highly recommend them.

EDWARD BLAND

4/22/2025

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

ATOKA, TN

Betty S|2025 Buick Encore GX

Confirmed Sales Customer

4/9/2025

Randy and Calvin were very professional and took very good care of me….Thanks!!

CALVIN CRAWFORD

4/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

HOLLY SPRINGS, MS

Elnora F|2024 Buick Envista

Confirmed Sales Customer

4/10/2025

Calvin Crawford made this THE BEST experience I have ever had. I didn't have to sit and wait all day in the dealership. I completed my application online and had an approval the next day. He made sure I understand all the ins and outs of the dealership including the service department as well as the vehicle. I was having trouble connecting to the Buick app, he called customer service and made sure all was good before sending farewell in my brand new BUICK ENVISTA!! Thank you Landers of Southaven and Calvin!!

CALVIN CRAWFORD

4/11/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

MEMPHIS, TN

Willie M|2019 GMC 1500 Sierra

Confirmed Service Customer

4/10/2025

As always everything was great

4/11/2025

Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MEMPHIS, TN

Tom R|2023 GMC SIERRA 1500

Confirmed Service Customer

4/11/2025

Very good

4/12/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

HOLLY SPRINGS, MS

Amanda E|2025 Buick Envision

Confirmed Sales Customer

4/14/2025

Dustin was great! He was very low key and happy to help with any of my crazy questions.

DUSTIN FORD

4/15/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

OLIVE BRANCH, MS

John C|2025 GMC Sierra 1500

Confirmed Sales Customer

4/17/2025

Easy to deal with

CALVIN CRAWFORD

4/18/2025

Hello John! We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BYHALIA, MS

Nathaniel R|2025 GMC Acadia

Confirmed Sales Customer

4/21/2025

It was great

CALVIN CRAWFORD

4/22/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

MEMPHIS, TN

Carroll M|2025 GMC Terrain

Confirmed Sales Customer

4/21/2025

I came knowing what I wanted and left in my new vehicle.

CHARLES RYAN

4/22/2025

Congratulations on your new vehicle! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HERNANDO, MS

Hessie N|2025 Buick Encore GX

Confirmed Sales Customer

4/22/2025

My salesman was professional and knowledgeable. His name was calvin

CALVIN CRAWFORD

4/23/2025

Hessie Nelson, thanks again for taking the time to leave us this information about your recent visit. Thank you again for choosing Landers Buick GMC, LLC and we hope to see you again.

Business Response

HORN LAKE, MS

Christopher Y|2022 GMC 1500 Sierra

Confirmed Service Customer

4/23/2025

Serviced my 2022 Denali truck

4/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

OLIVE BRANCH, MS

Carol S|2011 Buick Regal

Confirmed Service Customer

4/23/2025

When i first got there no one seems to recognize me standing there until I ask who's was working the front desk. That wasn't be courtesy. Overall they got me in and out at a decent time foran oil change.

4/29/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

SOUTHAVEN, MS

Laterika A|2025 Buick Envista

Confirmed Sales Customer

4/24/2025

**5-Star Review for Lanny – A Top-Notch Sales Experience!** I recently purchased a 2025 Buick Envista, and I couldn’t be more pleased—not just with the vehicle, but with the outstanding service I received from Lanny. From the moment I stepped into the dealership, Lanny made the entire process smooth, pressure-free, and genuinely enjoyable. He was incredibly knowledgeable about the Envista, answering all of my questions with confidence and clarity. He took the time to understand what I was looking for, and never once made me feel rushed or overwhelmed. His professionalism, honesty, and easygoing attitude made this one of the best car-buying experiences I’ve ever had. If you're in the market for a new vehicle and want to work with someone who truly has your best interests in mind, ask for Lanny—you won’t be disappointed. Thanks again, Lanny, for helping me find the perfect ride!

LANNY VAULX

4/25/2025

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!

Business Response

MEMPHIS, TN

E C|2025 GMC Sierra 1500

Confirmed Sales Customer

4/25/2025

The service was very good. The salesman was the best.

LANNY VAULX

4/26/2025

Hello, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

MEMPHIS, TN

Deborah P|2014 Buick Regal

Confirmed Service Customer

4/25/2025

Following the "check engine light" warning on my dashboard, I contacted the dealership for an appointment but the nearest opening was three weeks away. I was most apprehensive because I didn't know how safe my vehicle was at that moment and I was in need of transportation due to upcoming appointments. I contacted management who recognized and empathized with my need, scheduled me in for "diagnosis and treatment", provided me with a loaner vehicle until my problem could be corrected. Landers GMC has provided excellent care for my vehicle for the past 11 years and I can earnestly say that I will continue business with them.

4/26/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEMPHIS, TN

Melvin M|2020 GMC 2500HD Sierra

Confirmed Service Customer

4/23/2025

All staff were so kind and nice. They were prompt with their work and gratitude.

4/24/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

HOLLY SPRINGS, MS

Hugh B|2022 GMC 1500 Sierra

Confirmed Service Customer

4/24/2025

It was informative I had recall on my grill.

4/25/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

HERNANDO, MS

Robert R|2023 Buick Enclave

Confirmed Service Customer

4/25/2025

simple service, was ok...

4/26/2025

Hi, your feedback and star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

SOUTHAVEN, MS

Jeffrey V|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

4/28/2025

Keep up the good work with customer service.

4/29/2025

Thank you for your kind words! We’re committed to providing great customer service, and we’ll keep it up for you! Wishing you a fantastic day!

Business Response

COLLIERVILLE, TN

Laterior E|2025 GMC Acadia

Confirmed Sales Customer

4/28/2025

Calvin C. Went over and beyond to find me the vehicle I desired. The transparency throughout the buying process, and I was treated very well.

CALVIN CRAWFORD

4/29/2025

Thank you for the wonderful review! We’re thrilled Calvin exceeded your expectations and made the process transparent and smooth. Enjoy your new vehicle! We’re here for you anytime you need us!

Business Response

JONESTOWN, MS

Thomas P|2023 Buick Envision

Confirmed Service Customer

4/28/2025

Everything was great

4/29/2025

Thanks for the great review! We’re happy to hear everything went smoothly. We look forward to seeing you again soon!

Business Response

SOUTHAVEN, MS

Richard G|2021 GMC 1500 Sierra

Confirmed Service Customer

5/1/2025

2 hour to have oil change

5/6/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

TUTWILER, MS

Laura H|2022 Buick Encore GX

Confirmed Service Customer

5/1/2025

Prompt

5/1/2025

Thank you for your feedback! We're happy to hear that we were able to provide prompt service. Wishing you a fantastic day!

Business Response

NESBIT, MS

Kathy H|2019 Buick Envision

Confirmed Service Customer

5/2/2025

Friendly, professional, quality service. In and out within an hour. The only thing they forgot was to replace the mileage and due date of next oil change.

5/3/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

NESBIT, MS

Barbara S|2024 GMC Acadia

Confirmed Service Customer

4/28/2025

I was a bit disappointed. I’d believed my first visit would have car wash and vacuum cleaned I didn’t get complimentary coffee nor snacks. I drove 90+ miles to the dealership that I purchased the car Lander’s whereas I should have used a local GM dealership. I can’t support that perk treatment

4/30/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

SHELBY, MS

Roshandra C|2023 Buick Envision

Confirmed Service Customer

4/28/2025

The wait was longer than I expected

4/30/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HERNANDO, MS

Bobby W|2025 GMC Sierra 1500

Confirmed Sales Customer

4/28/2025

Calvin was great! Very knowledgeable and friendly! Al M came in and sealed the deal! Both gentlemen were easy to work with o my purchase. I appreciate you guys!

CALVIN CRAWFORD

4/29/2025

Thank you for your kind words about Calvin and Al! We’re so glad they helped make your purchase a positive experience, and we truly appreciate your trust in our team. We look forward to seeing you again soon!

Business Response

BYHALIA, MS

Susan H|2023 GMC Acadia

Confirmed Service Customer

5/1/2025

Very accommodating. Kept me informed.

5/1/2025

Thank you for sharing your experience! We're happy to hear that we were able to accommodate you and keep you informed throughout the process. Wishing you a fantastic day!

Donald M|2017 GMC Terrain

Confirmed Service Customer

5/5/2025

The service and personnel were great Thank you 😊

5/6/2025

We’re so glad to hear that! Thanks for recognizing both the service and our wonderful team. Great people make great service—and we’ve got the best of both!

Business Response

SOUTHAVEN, MS

Willard G|2017 GMC 1500 Sierra

Confirmed Service Customer

5/7/2025

Good service by all

5/7/2025

Thank you for your feedback! We’re happy to know that you received good service across the board. We strive to make every visit smooth and positive, and we look forward to exceeding your expectations next time!

Business Response

NESBIT, MS

Tonya L|2025 Buick Envista

Confirmed Sales Customer

5/7/2025

Ed Bland was awesome He was very informative, polite and helpful. Everyone i came in contact with at the dealership was nice and friendly. Very good experience.

EDWARD BLAND

5/7/2025

We’re so happy to hear that Ed and the rest of our team made your experience a positive one! Politeness, helpfulness, and friendliness are what we’re all about, and we’re thrilled to know you felt that at every step of the way. Thanks for choosing us!

Business Response

SOUTHAVEN, MS

Vinson C|2016 Chevrolet Tahoe

Confirmed Service Customer

5/7/2025

The service was quick and very helpful.

5/7/2025

Thank you for taking the time to share your thoughts! Quick and helpful service is exactly what we aim for, and we’re thrilled that we hit the mark for you. Until next time, we’ve got your back every step of the way!

Business Response

HORN LAKE, MS

Sean R|2024 Buick Envista

Confirmed Service Customer

5/12/2025

My experience with buick has been fine for general maintenance, but when it comes to warranty work I have been let down! I purchased my 2024 Buick envista year which I love! But around 5000 my door speakers began acting up, I made an appointment took it in they say I need a speaker, and I’d have to wait an unknown time gift it to come in, fine I waited speaker came was replaced. Everything is good for literally a day or so, 2 speakers go out , hit a bump and sometimes they all go out. Took it in again at this point I’m at 30000 miles bumper to bumper ends at 36000! They tell me this visit (which I left a message with the general manager of the dealership who scheduled this appointment and said they would get it rite) fast forward as I’m leaving o we replaced one speaker and 1 is still out and I’ll have to wait for it to come in with no estimate date or time. So I leave with 3 door speakers working make it home with only 2 🤦🏾‍♂️, I feel as if the dealership is not doing everything they can to help, I have been driving a brand new car for 25000 out of the 30000 miles with no radio! Rediculous! So now I wonder what will happen whn I reach 36000 and it still isn’t fixed I’m sure they will say it’s to late and it’s my fault! I would have been ok with a loaner car to use while they had my car until they fixed it or atleast offer to extend my bumper to bumper. All I’m asking is for a full working radio on a brand new car!!!! It’s not to late to try to make it rite so hopefully someone has compassion and reaches out to me with a fair resolution.. Thanks

5/14/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

RED BANKS, MS

Walker W|2018 Buick LaCrosse

Confirmed Service Customer

5/14/2025

The service and the people were quite nice and professional. The atmosphere makes you feel most comfortable.

5/15/2025

Thank you for the thoughtful review! We're so glad you felt comfortable and well taken care of—creating a warm and professional atmosphere is always our goal. Here's to good vibes, great service, and a place where you're always welcome!

Business Response

OLIVE BRANCH, MS

Effie L|2025 Buick Envista

Confirmed Sales Customer

5/14/2025

My experience was a great one. Lanny such a great help, friendly did what ever he could do to help me, interduced me to the manager, co-workers took me all over the place he was all most perfect, would recommend him to anyone, they make u feel at home. GMC got it going on. Thanks Lanny and GMC.

LANNY VAULX

5/15/2025

What a fantastic review—thank you! Lanny will be over the moon to hear how much you appreciated his help. From warm welcomes to walking the extra mile, it’s all part of the GMC experience. Here’s to feeling right at home every time you stop by!

Business Response

SOUTHAVEN, MS

Vickie W|2020 GMC Acadia

Confirmed Service Customer

5/15/2025

Quick and efficient

5/16/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

OLIVE BRANCH, MS

Piler H|2018 GMC 1500 Sierra

Confirmed Service Customer

5/5/2025

very Friendly very timely and very Professional

5/6/2025

Thank you for the triple compliment—friendly, timely, and professional is exactly what we aim for every day! We’ll keep the good vibes rolling—come back anytime!

Business Response

SENATOBIA, MS

James B|2024 GMC Sierra 1500

Confirmed Sales Customer

5/5/2025

The dealership was neat and clean. More importantly, everyone we met was friendly. The salesman, Calvin Crawford, was tremendous. I'd buy from him again!

CALVIN CRAWFORD

5/6/2025

We appreciate your kind words about the dealership and especially Calvin—he’s one of the best! We’re so glad your visit was both clean and friendly from start to finish. When you're ready for the next one, Calvin and the whole team will be ready too!

Business Response

HERNANDO, MS

Tamecia P|2025 Buick Envista

Confirmed Sales Customer

5/5/2025

My sales woman was very professional and helpful

C'ANTE SESSOM

5/6/2025

Professionalism and helpfulness are what we aim for, and it’s wonderful to hear your salesperson delivered both. Thank you for the feedback! Here’s to knowledgeable care and a seamless journey—start to finish!

Business Response

SOUTHAVEN, MS

Jamal G|2019 Buick LaCrosse

Confirmed Service Customer

5/14/2025

I been coming to this dealership for years on my cars great job and nice service writers.

5/15/2025

We’re honored to have earned your loyalty over the years—thank you! It’s customers like you that keep us motivated to deliver friendly, consistent service. Here’s to great vehicles, great visits, and service writers who always make you feel welcome!

Business Response

TUNICA, MS

James R|2025 GMC Sierra 3500 HD

Confirmed Sales Customer

5/15/2025

Lanny was very pleasant and helpful.

LANNY VAULX

5/16/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

HORN LAKE, MS

Stephanie B|2025 GMC Yukon

Confirmed Sales Customer

5/16/2025

Everyone was very helpful, especially our salesman Calvin Crawford. He was very patient with me and helped me figure everything out with a great attitude! Very much enjoyed working with him.

CALVIN CRAWFORD

5/17/2025

Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!

Business Response

ATOKA, TN

Derrick J|2015 GMC Yukon

Confirmed Service Customer

5/21/2025

Just the communication part throughout the

5/22/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

MEMPHIS, TN

Anita W|2023 Buick Envision

Confirmed Service Customer

5/16/2025

Always a pleasant experience

5/17/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

MEMPHIS, TN

Carolyn O|2022 GMC Yukon

Confirmed Service Customer

5/18/2025

He was very professional and did a great job keeping me updated

5/19/2025

We appreciate your positive review about your recent experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

COVINGTON, TN

Mykal M|2017 Chevrolet Trax

Confirmed Service Customer

5/20/2025

Great service

5/21/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

MEMPHIS, TN

Jacqueline L|2022 GMC Terrain

Confirmed Service Customer

5/21/2025

Service was speedy and, staff very friendly.

5/22/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!

Business Response

TUNICA, MS

Larry H|2018 GMC Acadia

Confirmed Service Customer

5/22/2025

Service Advisor was Friendly and kept me informed. I have dealt with this Dealership for many years as I have owned two Buicks prior to this GMC.

5/24/2025

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

Business Response

SOUTHAVEN, MS

Maria H|2019 GMC Yukon

Confirmed Service Customer

5/25/2025

Nice experience fast service

5/26/2025

Fast and friendly—that’s the experience we aim to deliver from the moment you arrive! Thanks for trusting us with your service, and we’re so glad it was a smooth ride all around. Come back anytime you need us!

Business Response

HORN LAKE, MS

Donald P|2021 GMC Canyon

Confirmed Service Customer

5/26/2025

I got the job done in a timely manner.

5/27/2025

Hello, thank you for sharing your positive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

SARAH, MS

Sherry M|2025 Buick Encore GX

Confirmed Service Customer

5/30/2025

The serviced was rushed and the techs were unconcerned with questions and concerns from me, the customer. The cashier lady was very rude and unprofessional. The man who sold me my car came around and did answer my questions he seemed more concerned than the techs were.

5/31/2025

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

Business Response

MEMPHIS, TN

Pamela N|2025 Buick Encore GX

Confirmed Sales Customer

5/21/2025

Edward was a phenomenal salesman,he was very kind,and he walked us through every aspect of buying our vehicle.We could not have hoped for a better person to get us through this deal.

EDWARD BLAND

5/22/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!

Kenneth C|2024 GMC Terrain

Confirmed Service Customer

5/22/2025

Setting up appointment on the app was easy. No human being was involved in setting up appointment. Service department was great

5/24/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If there's anything further we can do for you, we are happy to help!

Business Response

MEMPHIS, TN

Jennie T|2024 GMC Sierra 1500

Confirmed Service Customer

5/22/2025

Service department employees are rude. I’ve bought 4 vehicles from landers over the years; 1 from landers Nissan, 1 from landers dodge, and 2 from landers gmc and get all service completed at landers. Yet, the service department is always rude and acts like they are being bothered if you come in to get service. Then when you go to pay they just look at you. It’s never “Hi, how may I help you?” Or anything close to that it’s just a stare.

5/24/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.

Business Response

SOUTHAVEN, MS

Larry P|2024 GMC Sierra 1500

Confirmed Service Customer

5/22/2025

Service was performed very quickly. Everyone made me feel like they were glad I was there Jimmy the service manager was more than helpful. I will continue back for my next service.

5/24/2025

We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

NESBIT, MS

Melanie W|2025 Buick Envista

Confirmed Sales Customer

5/28/2025

Great experience from the time I pulled up to purchase my vehicle until I left the lot. I appreciate Mr. Calvin and his team for everything. Highly recommend landers in Southaven.

CALVIN CRAWFORD

5/29/2025

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for choosing Landers Buick GMC, LLC and we hope to see you again.

Business Response

MEMPHIS, TN

Dana R|2025 Buick Encore GX

Confirmed Sales Customer

5/30/2025

I was able to fill out paperwork and send it in, not having to wait forever in the dealership. When I came in my offer was ready and I signed.

BRIAN TUCKER

5/31/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTHAVEN, MS

Brenda H|2020 Buick Envision

Confirmed Service Customer

6/2/2025

Went smooth all good

6/3/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEMPHIS, TN

Rosemary R|2025 Buick Encore GX

Confirmed Sales Customer

6/2/2025

Ed and Charles was great my type of people's I give them a 10 star

EDWARD BLAND

6/3/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

SOUTHAVEN, MS

Deborah P|2014 Buick Regal

Confirmed Service Customer

6/3/2025

As always, I received courteous, proficient and professional service as usual. Following completion of repairs, I've experienced a smooth performance--that alone causes me to trust my vehicle to the dealership.

6/5/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

MEMPHIS, TN

Christopher H|2025 GMC Terrain

Confirmed Sales Customer

6/4/2025

The sales person (Mike Ware) and the Finance Manager (Charles Prichard) were very friendly and knowledgeable. They took time to explain everything to us and helped us with any and all the questions we asked. Mike Ware didn't let us leave the lot until we felt comfortable with our new purchase. We really appreciated that. Charles Pritchard told us that we could call him anytime if we had any issues or concerns. 5 Star Services from both of them.

MICHAEL WARE

6/5/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEMPHIS, TN

Coulter R|2024 GMC Sierra 2500 HD

Confirmed Service Customer

6/4/2025

Great customer service, very professional team

6/5/2025

Hi, we're happy you found our staff to be very professional during your experience here at Landers Buick GMC, LLC - Service. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

CHARLESTON, SC

Clint G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2025

They got me in and out in a timely manner without an appointment!

6/12/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon! If you have further needs or questions, please reach out!

Business Response

Southaven, MS

Laura S|2016 GMC Acadia

Confirmed Service Customer

6/13/2025

All the staff that I spoke to were very polite and helpful.

6/14/2025

Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!

Business Response

BYHALIA, MS

Dianne S|2024 Buick Enclave

Confirmed Service Customer

6/13/2025

I was in and out in a bit over an hour.

6/14/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

HERNANDO, MS

Amber T|2025 GMC Terrain

Confirmed Sales Customer

6/15/2025

Everything was great from start to finish

MICHAEL WARE

6/16/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon!

Business Response

MEMPHIS, TN

Randy G|2019 GMC Canyon

Confirmed Service Customer

6/2/2025

Came in for oil change, it was quick and easy.

6/3/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

OLIVE BRANCH, MS

Janice R|2019 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

It was a little timely but the service advisor was a big help (Mykal)

6/5/2025

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MEMPHIS, TN

Vickie H|2025 Buick Envista

Confirmed Sales Customer

6/9/2025

Best experience I have ever had buying a new car. Everyone was so nice and helpful

EDWARD BLAND

6/10/2025

That’s what we love to hear! Buying a new car should feel exciting, and we’re so glad our team made it special. Thanks for letting us be part of such a great memory—happy driving!

Business Response

OAKLAND, TN

Tommie D|2024 GMC Sierra 1500

Confirmed Service Customer

6/11/2025

Everything went well.

6/12/2025

Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

OLIVE BRANCH, MS

Ireane C|2024 Buick Enclave

Confirmed Service Customer

6/11/2025

Everyone was very nice and fast doing things.

6/12/2025

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

NESBIT, MS

Olivia F|2021 Buick Encore GX

Confirmed Service Customer

6/12/2025

Great and friendly

6/13/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Landers Buick GMC, LLC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHAVEN, MS

Leonard M|2022 GMC 1500 Sierra

Confirmed Service Customer

6/15/2025

I like being able drop my truck off at my convenience

6/16/2025

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon!

Business Response

MEMPHIS, TN

James S|2024 Buick Encore GX

Confirmed Service Customer

6/19/2025

Arrived a little before my 8am oil change and tire rotation appointment and was immediately greeted by service technician. At 8:30 they told me my vehicle was ready. Fast and reliable service.

6/20/2025

Wow, it's experiences like yours that really keep us motivated! We're glad everything was completed quickly and to your satisfaction. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SOUTHAVEN, MS

Chandria M|2023 GMC Terrain

Confirmed Service Customer

6/21/2025

JD was very courteous from start to finish. Excellent customer service!

6/22/2025

Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!

Hugh S|2025 GMC Yukon XL

Confirmed Sales Customer

6/21/2025

First class service as always with any of the Landers Auto group. Randy, AL and their team and the GMC store go over the top to make sure the customer experience is top notch.

CALVIN CRAWFORD

6/22/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We sincerely value your business and look forward to your next visit. Take care!

Business Response

MEMPHIS, TN

Pamela S|2024 GMC Terrain

Confirmed Service Customer

6/23/2025

The staff was courteous and professional service.

6/24/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit!

Business Response

OLIVE BRANCH, MS

Tamesha S|2025 Buick Encore GX

Confirmed Sales Customer

6/23/2025

Mr. Calvin Crawford assisted me throughout the entire process, and it was an excellent experience for both me and my teenage daughter. Everyone was very friendly, including the finance manager, Mr. Charles. I would definitely recommend this place to family and friends. My mother plans to visit soon to hopefully purchase a new vehicle!

CALVIN CRAWFORD

6/24/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

MARION, AR

Paulette B|2025 Buick Encore GX

Confirmed Sales Customer

6/23/2025

Very, Very satisfied love my vehicle our salesman was so nice and helpful..

BRIAN TUCKER

6/24/2025

Congratulations on your new vehicle! We're glad to hear you found our staff was so nice and helpful! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Landers Buick GMC, LLC!

Business Response

LAKELAND, TN

Elizabeth S|2025 GMC Terrain

Confirmed Sales Customer

6/24/2025

Customer service was awesome, everyone was friendly and I would recommend everyone to purchase a vehicle from them

CALVIN CRAWFORD

6/25/2025

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Landers Buick GMC, LLC

Business Response

MARION, AR

Vickie H|2021 Buick Encore

Confirmed Service Customer

6/25/2025

It was quick and easy. I used my rewards points to.

6/26/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

SOUTHAVEN, MS

Burna P|2024 Buick Envision

Confirmed Service Customer

6/25/2025

Services were provided quickly & effortlessly

6/26/2025

We're glad everything was completed quickly, effortlessly, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

MEMPHIS, TN

Rhonda M|2023 GMC Acadia

Confirmed Service Customer

6/25/2025

As always the customer service was great our vehicle was ready early

6/26/2025

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Landers Buick GMC, LLC

Business Response

SOUTHAVEN, MS

Manuel C|2023 GMC Sierra 1500

Confirmed Service Customer

6/26/2025

Pleasant

6/27/2025

“Pleasant” may be a simple word, but it says so much—and we’re thrilled that’s how you felt during your visit. A pleasant experience is what we aim for every time, and we’re always glad when it shows!

Business Response

GERMANTOWN, TN

Carol B|2025 Buick Envision

Confirmed Sales Customer

6/27/2025

Calvin was great working with me. This is the 3rd car I've bought from him

CALVIN CRAWFORD

6/28/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

SOUTHAVEN, MS

Brian M|2024 GMC Sierra 1500

Confirmed Service Customer

6/28/2025

Excellent crew. attentive and polite Mykal and Al are top notch

6/29/2025

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

GALLATIN, TN

Gary R|2025 GMC 1500 Sierra

Confirmed Sales Customer

6/30/2025

It’s nice Mr Calvin is a very good salesman!

CALVIN CRAWFORD

7/1/2025

Hi, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

OLIVE BRANCH, MS

Harold G|2024 GMC Sierra 1500

Confirmed Service Customer

6/30/2025

Serviced in a timely manner.

7/1/2025

Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

OLIVE BRANCH, MS

Brenda S|2024 GMC Terrain

Confirmed Service Customer

6/30/2025

Fast and efficient

7/1/2025

We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

MEMPHIS, TN

Alfred V|2022 Buick Envision

Confirmed Service Customer

7/5/2025

Good experience as usual.

7/6/2025

Hi there, thank you so much for your positive comments about Landers Buick GMC, LLC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

MEMPHIS, TN

Jamey A|2025 Buick Envista

Confirmed Sales Customer

7/5/2025

Salesman and Salesteam were fantastic. Perfect experience. Thanks again.!

MICHAEL WARE

7/6/2025

Jamey Arnold, thanks again for taking the time to leave us this information about your recent visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

HERNANDO, MS

Daryel P|2016 Buick Cascada

Confirmed Service Customer

6/20/2025

My wait time was shorter than the last time I came in for an oil change.

6/21/2025

Hello there, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

Business Response

OLIVE BRANCH, MS

Linda C|2017 Buick Envision

Confirmed Service Customer

6/27/2025

No problems

6/28/2025

Thank you so much for choosing Landers Buick GMC, LLC. We truly appreciate your support and look forward to assisting you next time!

Business Response

MEMPHIS, TN

Rosa D|2019 Buick Envision

Confirmed Service Customer

7/1/2025

JD was very attentive and made sure I was kept informed of progress.

7/2/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

SOUTHAVEN, MS

Rhonda M|2025 GMC Acadia

Confirmed Service Customer

7/3/2025

As always the service folks were awesome and helpful

7/4/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTHAVEN, MS

Christina G|2025 GMC Acadia

Confirmed Sales Customer

7/4/2025

Everyone I came in contact with was friendly. Calvin Crawford was very nice, friendly and very helpful. Can’t thank Mr. Crawford enough for having so much patience with me.

CALVIN CRAWFORD

7/6/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HICKORY FLAT, MS

Berlin H|2021 GMC 1500 Sierra

Confirmed Service Customer

7/7/2025

great service

7/8/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

SENATOBIA, MS

Maureen C|2025 Buick Envista

Confirmed Sales Customer

7/9/2025

Once again great service

CALVIN CRAWFORD

7/23/2025

Short and sweet—thank you! Hearing "once again" reminds us we're doing it right. We’ll be ready and waiting the next time you need great service delivered with care!

Business Response

SOUTHAVEN, MS

Russell W|2025 Buick Encore GX

Confirmed Sales Customer

7/9/2025

The entire process went smoothly and the discounts and rebate got us a car at our target price with a good interest rate.

BRIAN TUCKER

7/10/2025

We’re thrilled to hear the process went smoothly and you landed your vehicle right on target—with great savings to match! Thanks for letting us help make your purchase both smart and seamless—we hope you love every minute behind the wheel!

Business Response

BYHALIA, MS

Paula A|2025 GMC Terrain

Confirmed Sales Customer

7/16/2025

Our salesman, Calvin, was very attentive and caring. He was very knowledgeable and compassionate. He listened to our needs and answered all of our questions. We bought a Terrain for my daughter and a Canyon for myself. Would definately recommend Lander's to friends and family.

CALVIN CRAWFORD

7/18/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

SARAH, MS

David C|2025 GMC Sierra 1500

Confirmed Sales Customer

7/7/2025

Great Team and Experience!

LANNY VAULX

7/8/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon!

Business Response

COVINGTON, TN

Shirley Y|2023 Buick Envision

Confirmed Service Customer

7/8/2025

Fast and courteous service Very pleased.

7/9/2025

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Landers Buick GMC, LLC!

Business Response

MEMPHIS, TN

Catherine M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/8/2025

Painless

7/9/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTHAVEN, MS

Natalie M|2025 Buick Encore GX

Confirmed Sales Customer

7/14/2025

We had a good experience.

CALVIN CRAWFORD

7/15/2025

Hi, we are so pleased you enjoyed your visit to Landers Buick GMC, LLC! We look forward to your next visit! Take care!

Business Response

HERNANDO, MS

Edward S|2023 GMC Sierra 1500

Confirmed Service Customer

7/15/2025

Customer service was great!!

7/16/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon!

Business Response

HELENA, AR

Alexandria H|2024 GMC Terrain

Confirmed Service Customer

7/16/2025

The wait was pretty long in my opinion two hours for an oil change is kinda lengthy. But the customer service was excellent.

7/18/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BYHALIA, MS

Jimmie M|2014 GMC Terrain

Confirmed Service Customer

7/17/2025

Hood

7/18/2025

Hi! If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

OLIVE BRANCH, MS

Margo C|2023 GMC Acadia

Confirmed Service Customer

7/17/2025

Very through and fast

7/18/2025

Hi there, thank you for taking the time to leave a review for us at Landers Buick GMC, LLC. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MEMPHIS, TN

Bobbie S|2022 Buick Enclave

Confirmed Service Customer

7/21/2025

Pleasant experience.

7/22/2025

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTHAVEN, MS

Joann T|2021 GMC Terrain

Confirmed Service Customer

7/22/2025

Everything was good,Thank you

7/24/2025

Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

NESBIT, MS

Jonathan B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/16/2025

Easy to make appointment fair price short wait time

7/18/2025

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MEMPHIS, TN

Deborah P|2014 Buick Regal

Confirmed Service Customer

7/16/2025

I always receive courteous treatment as well as excellent service at Landers Buick GMC. Staff is knowledgeable, proficient and cares about my concerns. Consequently, I continue to bring my vehicle for maintenance and repairs.

7/18/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

MEMPHIS, TN

Elmer S|2023 Buick Envision

Confirmed Service Customer

7/21/2025

Quick oil change

7/22/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

EARLE, AR

Benny S|2025 GMC Sierra 1500

Confirmed Sales Customer

7/24/2025

The buying process went very smooth due to the salesperson (Mr. Lanny Vaulx Jr.). He’s very professional and knowledgeable in his duties. He’s the epitome of what a salesperson should be

LANNY VAULX

7/25/2025

Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.

Business Response

SOUTHAVEN, MS

Stephen R|2022 GMC Terrain

Confirmed Service Customer

7/28/2025

Took care of me & my vehicle…my service rep was great - very personable❣️

7/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

OLIVE BRANCH, MS

Jeffrey V|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

7/28/2025

Great customer service and communication while the auto is being serviced and letting me know if any further problems arise.

7/29/2025

Hi there, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

COLLIERVILLE, TN

Marquita S|2016 GMC 1500 Sierra

Confirmed Service Customer

7/30/2025

I was in and out

7/31/2025

Quick, smooth, and no hassle—we love that kind of feedback! In-and-out efficiency is what we aim for, and we’re happy we could deliver that for you.

Business Response

MEMPHIS, TN

Aisha O|2024 Buick Envision

Confirmed Service Customer

7/30/2025

The service guy JD was really nice and personable. He explained everything in detail. The service was done really quickly. However, I noticed when they rotated my tires, they did not put air in them. Other than that I was satisfied.

7/31/2025

Thank you for the detailed feedback! We’re happy JD made you feel informed and at ease, and that most of the service went smoothly. We do apologize for the oversight with the tire pressure and appreciate you bringing it to our attention—it’s those details that help us improve and keep your trust strong.

Business Response

MEMPHIS, TN

Danielle B|2026 GMC Terrain

Confirmed Sales Customer

7/22/2025

Friendly and helpful

MICHAEL WARE

7/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SOUTHAVEN, MS

Amanda E|2025 Buick Envision

Confirmed Service Customer

7/24/2025

friendly staff and quick service

7/25/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

OLIVE BRANCH, MS

Lisa E|2019 GMC Yukon XL

Confirmed Service Customer

7/28/2025

I had the same experience as my last which was a lack of communication from the employee I worked with. My car was there for a week before I finally had to send a message asking for an update. I felt it was continually me contacting yall regarding my vehicle. By day 10, my vehicle was ready. I understand yall are busy and yall did give me a heads up that it would be 5-7 days. But the lack of communication as far as updates, etc is my main issue there. On top of that, the piece that had to be taken off to repair what was needed, wasn’t even put back on properly and there are now greasy dirty marks all over my ceiling I’m assuming from the mechanic’s hands.

7/30/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

NESBIT, MS

Donna F|2026 GMC Terrain

Confirmed Sales Customer

7/28/2025

Very pleasant experience.

MICHAEL WARE

7/29/2025

Hello, thank you for sharing your positive experience! Until the next time we meet, take care!

Business Response

SARDIS, MS

Terry M|2015 Chevrolet Tahoe

Confirmed Service Customer

7/28/2025

Service advisor were great and on point about the service wait with the part have to be order.

7/29/2025

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Landers Buick GMC, LLC and we hope to see you again.

Business Response

MEMPHIS, TN

Clifton I|2024 GMC Canyon

Confirmed Service Customer

7/28/2025

Was told work would take 2 hrs to complete and I was there 5 hrs.

7/29/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

SARDIS, MS

Hugh B|2022 GMC 1500 Sierra

Confirmed Service Customer

7/31/2025

I didn’t like the about my6.2 engine. He answered my questions to the best of knowledge tho.

8/1/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

HERNANDO, MS

Michael L|2016 GMC 2500HD Sierra

Confirmed Service Customer

7/31/2025

It’s always a pleasure! Landers Buick is the only place I tak my vehicle!

8/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HORN LAKE, MS

Ted N|2025 Buick Enclave

Confirmed Sales Customer

7/31/2025

Lanny & company were great, very easy to deal with. Courteous & patient. Couldn’t have been an easier process.

LANNY VAULX

8/1/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

NEW ORLEANS, LA

Kala C|2025 Buick Envista

Confirmed Sales Customer

8/4/2025

Completely satisfied

CALVIN CRAWFORD

8/5/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Best wishes, Landers Buick GMC, LLC

Business Response

MEMPHIS, TN

Gary S|2014 Chevrolet Equinox

Confirmed Service Customer

8/10/2025

MY SERVICE WAS EXCELLENT ON THE CAR. I WAS SURPRISED HOW QUICKLY THE TASK WAS COMPLETED.

8/11/2025

We love hearing that your service was excellent and completed faster than expected! We look forward to seeing you again soon!

Business Response

OLIVE BRANCH, MS

Vickie H|2025 Buick Envista

Confirmed Service Customer

8/11/2025

Great dealership

8/13/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon! If you have further needs or questions, please reach out!

Business Response

OAKLAND, TN

Donald S|2020 GMC Acadia

Confirmed Service Customer

8/12/2025

Timely and accurate, reasonably priced.

8/13/2025

Hi, thank you for the wonderful feedback and high star rating! Your satisfaction is our top priority. If there is anything else that we may do for you, please do not hesitate to reach out! Best wishes, Landers Buick GMC, LLC

Business Response

OLIVE BRANCH, MS

Armance W|2022 GMC Yukon

Confirmed Service Customer

8/13/2025

I had a fantastic experience with Mikhail, my service advisor at GMC Landers in Southaven. From start to finish, Mikhail was knowledgeable, courteous, and genuinely cared about ensuring my visit went smoothly. He kept me updated on my vehicle’s status, answered all my questions thoroughly, and made sure I understood every part of the process. I really appreciated his professionalism and attention to detail. If you're looking for exceptional customer service and someone you can trust with your vehicle, I highly recommend Mikhail!

8/14/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

SOUTHAVEN, MS

Kennith N|2018 GMC 1500 Sierra

Confirmed Service Customer

8/18/2025

Fast and easy

8/19/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

SOUTHAVEN, MS

Tammira J|2025 Buick Encore GX

Confirmed Sales Customer

8/19/2025

Upon entering the dealership, the receptionist was too busy on the computer to greet me even though she looked up at me. A gentleman employee was walking through & saw me looking around and asked if he could help. I said I was there to meet Calvin, then the busy receptionist chimed in and asked someone else if they'd seen Calvin. Calvin was great. Mr. Pritchard was dry & somewhat rude. I thought it was simply his personality until when we'd finished he became very pleasant. Go figure. He was irritated that I chose to read documents after he "said" what I was signing. Yeah, he may need a refresher course in customer service.

CALVIN CRAWFORD

8/20/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

FORREST CITY, AR

Doyle N|2019 GMC 1500 Sierra

Confirmed Service Customer

7/31/2025

My appointment was 11:00 for oil change and tire rotation.I told the advisor I was going to drop it off and to call when was ready. I finally went up back around 5:00 he was just getting the ticket. They were supposed to rotate tires but didn’t. I wasn’t charged for it though. I wasn’t real pleased with the service. If you want more information ph# 901-268-0130

8/1/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

OLIVE BRANCH, MS

Terry B|2023 GMC Sierra 1500

Confirmed Service Customer

7/31/2025

I never had my oil changed within 30 minutes and fluids checks before that fast.

8/1/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HERNANDO, MS

Coleisa W|2024 Buick Envista

Confirmed Service Customer

7/31/2025

Everything was alright. Customer Service was what it need to be.

8/1/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Freddie H|2019 Buick Envision

Confirmed Service Customer

8/4/2025

As always great, in and out

8/6/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEMPHIS, TN

Doy M|2015 GMC 1500 Sierra

Confirmed Service Customer

8/11/2025

No problem well service

8/13/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

SOUTHAVEN, MS

Ralph M|2019 GMC 1500 Sierra

Confirmed Service Customer

8/13/2025

Everyone was nice and kind and the work we're done quickly.As possible

8/14/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

MEMPHIS, TN

Daryel P|2016 Buick Cascada

Confirmed Service Customer

8/18/2025

My waiting time was shorter than the previous oil change.

8/19/2025

Hi, we are so happy to read such a great review about Landers Buick GMC, LLC! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

OLIVE BRANCH, MS

Angeline V|2022 Buick Envision

Confirmed Service Customer

8/18/2025

Great courteous and service was excellent

8/19/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon! Thank you again for the great review!

Business Response

MEMPHIS, TN

Christopher B|2025 Buick Envista

Confirmed Sales Customer

8/20/2025

Good

EDWARD BLAND

8/21/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

SENATOBIA, MS

Tim J|2024 Buick Envista

Confirmed Service Customer

8/20/2025

Love the appointment time and receive me at that time.

8/21/2025

Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Landers Buick GMC, LLC and we hope to see you again.

Business Response

HORN LAKE, MS

James L|2025 GMC Sierra 1500

Confirmed Sales Customer

8/20/2025

Salesman was real knowledgeable about the truck I bought wasn’t a lot of haggling about price I was real pleased would buy another one there

CALVIN CRAWFORD

8/21/2025

Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Landers Buick GMC, LLC

Business Response

LAMBERT, MS

Demarus B|2025 Buick Encore GX

Confirmed Service Customer

8/22/2025

I went for my first maintenance job and the process was very simple and easy and quick. The staff was very helpful and friendly!

8/23/2025

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

WALLS, MS

Laverne G|2018 Buick Encore

Confirmed Service Customer

8/23/2025

I was told that my vehicle had to be left for 2 days to repair the turbo charger. My vehicle was kept for 6 days. I was never contacted with any updates to the status of my car. On day 3 I called and was told the turbo had been repaired but they had to check for misfires. On day 6 I requested an update on my vehicle via text. I received a text message that my vehicle was ready for pickup. I'm sure it did not take 3 extra days to determine there were no additional repairs needed. The day after I picked up my car, the air conditioning system stopped working. The air conditioner was working fine when I dropped the car off. I am so disappointed in the customer service I received from Buick. I should have been contacted by Buick with updates on my car instead of me having to make repeated calls and text to get information. I called several times and got no answer and then I sent a text message.

8/28/2025

Our team has acknowledged this review.

Business Response

MEMPHIS, TN

Verleada T|2012 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

I came to get my vehicle serviced on a Saturday. The service was prompt, the employees were friendly, and I'm satisfied with the experience.

8/27/2025

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MEMPHIS, TN

Tyler J|2025 GMC Sierra 1500

Confirmed Sales Customer

8/25/2025

Great experience

CALVIN CRAWFORD

8/26/2025

Hi there, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

OLIVE BRANCH, MS

Terry H|2025 GMC Sierra 1500

Confirmed Sales Customer

8/27/2025

All was good enjoyed sales person

CALVIN CRAWFORD

8/28/2025

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for leaving us this response!

Business Response

OLIVE BRANCH, MS

Sayra M|2025 Buick Envista

Confirmed Service Customer

9/1/2025

always great service staff very friendly

9/2/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

SOUTHAVEN, MS

Lillian Y|2025 Buick Encore GX

Confirmed Sales Customer

9/1/2025

It was an amazing experience. Good service.

EDWARD BLAND

9/2/2025

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!

Business Response

CORDOVA, TN

Robert S|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/8/2025

Dustin Ford did a great job with my car buying experience

DUSTIN FORD

9/9/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

NESBIT, MS

Laura W|2024 GMC Sierra 1500

Confirmed Service Customer

9/10/2025

Keith was the best and lead to a purchase of a vehicle.

9/11/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

OXFORD, MS

Andrea N|2019 Buick Enclave

Confirmed Service Customer

9/11/2025

As always I love my dealership. Excellent service! The only place allowed to service my car.

9/12/2025

Hi there, thank you for taking the time to leave a review for us at Landers Buick GMC, LLC. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTHAVEN, MS

Sheila P|2021 GMC Yukon

Confirmed Service Customer

9/11/2025

Carried my SUV in, they found the problem, ordered the parts and fixed it in a timely manner.

9/12/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OLIVE BRANCH, MS

Cedric H|2020 GMC 2500HD Sierra

Confirmed Service Customer

9/13/2025

I want to acknowledge Mykal Matthews at Southhaven, Mississippi, Buick and GMC. This young man is an excellent service advisor he is. A excellent part of your well organized organization, I hope he is working his way up the ladder at your dealership. He Took great notes and answered every question I I could tell that he was trained very well by the former service manager, and he stepped into some big shoes and he exemplified what this organization demands and provide to customers ,that’s why for the last five years I drive from Arlington Tennessee and pass by miany places to have my 2500 Sierra GMC Denali . Service at landers Buick GMC in Southhaven Mississippi on Goodman Road.. I remember the first service I received from this dealership and I gave it a very poor rating and the manager and or head man in charge of the dealership responded to my survey response and when I went back, the changes were made, and I have had nothing but great success ever since. I’m trying to think of the Diesel mechanic’s name so forgive me, sir. I want make sure I acknowledge you as well. You went above and beyond to make sure everything was OK with my truck and whenever I came in and I wanted to speak with you, you are always make yourself available to answer my questions and give me suggestions. You and Mr. Matthews are the backbone of your dealership it starts with a simple good morning or good evening. I don’t do surveys a lot. I wait to see if there’s consistency so that’s why this survey is so long because I had an opportunity on this last oil change and tire rotation. I met the new manager, and he really displayed a genuine concern for me as I explained to him that I drive all away from Arlington to Landers for all of my vehicle service, maintenance, and the nice cashier who I get the opportunity to pay her for the great service. I want to recognize you as well. You always present me with a smile and always ask me how my day is going and when I look at your gray hair, I see nothing but wisdom and genuine care for each customer. Trust me I pay attention to everything all of the moving parts all the way to the young lady who answer the phone and dispatches the calls to the right staff member. I apologize. I’m not that good with names unless I write it down. there’s always room for improvement and I know that it is a two-way street. You tell me what I need to do and I do it and I see things and in return let the team members know all around. I had a great experience since the former service advisor has moved for other endeavors, but he really left a great young man Mr. Matthews ,service advisor, keep up the excellent work, and I’m very sure you have some very rude people but remember, you are doing a great job. I’ll see you again at 4000 miles lol

9/14/2025

Wow—thank you for taking the time to share such a detailed and heartfelt review! Mykal and the Landers Buick GMC team will be thrilled to hear your recognition. Your loyalty and careful observation of our staff mean so much, and we’ll keep striving to provide consistent, thoughtful, and attentive service for years to come.

Business Response

ARLINGTON, TN

Stacy F|2020 Chevrolet Blazer

Confirmed Service Customer

8/20/2025

Took 5 days to complete

8/21/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

SOUTHAVEN, MS

Mary N|2025 Buick Envista

Confirmed Sales Customer

8/22/2025

Calvin Crawford was my excellent salesman & excellent customer service he made sure that we were satisfied very spiritually person so I give him 🌟🌟🌟🌟🌟👍🏾

CALVIN CRAWFORD

8/23/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

STARKILLE, MS

Nikita F|2024 GMC Terrain

Confirmed Service Customer

8/25/2025

Vehicle was completed in a very good time

8/26/2025

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEMPHIS, TN

Carolyn L|2023 GMC Terrain

Confirmed Service Customer

8/27/2025

Oil change and tire rotation

8/28/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

MEMPHIS, TN

Rebecca M|2022 GMC Terrain

Confirmed Service Customer

9/1/2025

Did not re-set the computer

9/2/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MEMPHIS, TN

Patrick V|2023 GMC Yukon

Confirmed Service Customer

9/8/2025

My oil change was very Quick and my service advisor was very courteous and professional

9/9/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

OLIVE BRANCH, MS

Jacqulyn H|2024 Buick Encore GX

Confirmed Service Customer

9/8/2025

Service was great, I got in and out. Thanks to Mr. Michael in service department for scheduling my appointment

9/9/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

MEMPHIS, TN

Tanya R|2023 GMC Acadia

Confirmed Service Customer

9/8/2025

I was in and out in a timely manner.

9/9/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

HORN LAKE, MS

Latonya H|2023 Buick Envision

Confirmed Service Customer

9/17/2025

The service was good and I did not have to wait long. That is always a winning combination. Keep it up!

9/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MEMPHIS, TN

Mildred F|2016 Buick LaCrosse

Confirmed Service Customer

9/18/2025

Greeting the customer, very nice and kind.

9/19/2025

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HERNANDO, MS

Warren L|2010 Chevrolet Colorado

Confirmed Service Customer

9/18/2025

Courteous and professional staff and no wait time. Excellent service

9/19/2025

Hi, thank you for taking the time to leave a review for us at Landers Buick GMC, LLC! We're looking forward to your next visit!

Business Response

MEMPHIS, TN

Larry W|2017 GMC 2500HD Sierra

Confirmed Service Customer

9/19/2025

I was quoted $2700 after taxes $3k for repairs and it'd take 3-5 days. It took over 3 weeks and I was lied to constantly about timeline. I spoke with a front desk lady who looked up my truck who said all parts were in but no work was being done on my truck. When i talked to my vehicle rep he said we were still awaiting parts to come in to finish repairs. When i confronted him about what the front desk lady said he stated the last part just arrived. And it'd be another week to finish repairs. I had to pay out of pocket over 3 weeks for a rental car. When I asked for compensation i was told manager said he would not give me a vehicle because id put to many miles on it and in exchange they would discount repairs cost. When I arrived to get my truck I was told my bill was around $3.7k and they got it down to 3k for me. Which was the original quote and so I was upcharged to make it seem like a discount was given. Never will go back again.

9/20/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

WALLS, MS

Linda C|2021 Buick Enclave

Confirmed Service Customer

9/20/2025

The Service Department was extremely helpful. My vehicle is almost 4 years old and it has close to 27,00 miles. The check engine light came on . I set up an apppintment and brought it in to be checked out on a Thursday. I really needed to have it back by Saturday. They accommodated and repaired it the same day. I was thrilled. Thanks to everyone in the service department.

9/21/2025

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

SOUTHAVEN, MS

Sherri D|2025 GMC Yukon XL 1500

Confirmed Sales Customer

9/23/2025

Calvin and Al have always been very kind and helpful to me over the many years I have dealt with them. This is not my first experience buying a vehicle from Landers and most likely will not be my last. They go the extra mile and that is reason I keep coming back.

CALVIN CRAWFORD

9/24/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Sherri! We are always more than happy to assist you if anything else comes up. Best wishes, Landers Buick GMC, LLC

Business Response

HERNANDO, MS

Edward S|2021 GMC 1500 Sierra

Confirmed Service Customer

9/14/2025

Customer service was great

9/15/2025

Hi, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future Best wishes, Landers Buick GMC, LLC

Business Response

HELENA, AR

Judy S|2020 Buick Envision

Confirmed Service Customer

9/17/2025

Everything was great!!!!

9/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SOUTHAVEN, MS

Janice A|2024 Buick Envision

Confirmed Service Customer

9/18/2025

Everyone was very kind. It took a few weeks for my car to be repaired due to parts coming from out of state. Service Dept started the repairs the very next day after all parts had arrive. So far no issues.

9/19/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

OLIVE BRANCH, MS

Adrianna B|2025 Buick Envista

Confirmed Service Customer

9/21/2025

The experience was quick and service was great

9/22/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

HERNANDO, MS

Ruthie D|2017 Buick Verano

Confirmed Service Customer

9/21/2025

GOOD

9/22/2025

Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!

Business Response

MEMPHIS, TN

Deborah P|2014 Buick Regal

Confirmed Service Customer

9/22/2025

As always, I received proficient, professional sevice with courtesy. It took longer than expected to identify and correct problems and I was allowed to use a loaner vehicle which was a necessity for me. I frequent Landers as I sincerely appreciate the service I receive as a long-time customer.

9/23/2025

We truly appreciate your loyalty and kind words about our team’s professional and courteous service—it means a lot that we could provide you with a loaner while your vehicle received the care it needed, even if the repair took longer than expected. If you have any more comments or need further assistance, feel free to reach out!

Business Response

MEMPHIS, TN

Kandea W|2013 Chevrolet Tahoe

Confirmed Service Customer

9/23/2025

Exc

9/24/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

SOUTHAVEN, MS

Brenda P|2021 Buick Enclave

Confirmed Service Customer

9/29/2025

We were told we had quite a wait but they got us through in record time. Live landers

9/30/2025

We’re glad the wait turned out shorter than expected—our team always works hard to keep things moving efficiently. Please know we’ll continue doing our best to make every visit a smooth one!

Business Response

TUNICA, MS

Daryel P|2016 Buick Cascada

Confirmed Service Customer

9/29/2025

Reasonable pricing, show concern about maintenence of vehicle in line with GM requirements. Not trying to over something not needed.

9/30/2025

We’re happy to know you appreciate our reasonable pricing and maintenance approach that follows GM standards. Transparency and trust are what we value most, and we’ll continue to keep your needs first.

Business Response

OLIVE BRANCH, MS

James B|2021 GMC 2500HD Sierra

Confirmed Service Customer

10/6/2025

Great folks to do business with. Thanks for taking care of us.

10/7/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SAULSBURY, TN

Brenda H|2020 Buick Envision

Confirmed Service Customer

10/6/2025

I asked the clerk to PLEASE have my fluids checked. She assured me they would. They were not. I have had my oil changed there 3 times and they never check my fluids, this was the first time I received a Inspection Checklist. Check brake reservoir said ok - I had to buy brake fluid the next day because it was not any in at all. I had to put window washer in because it was very low. I bought coolant because it less than half the required amount All my tires had a different amount of air pressure. Should be 35, 1-said 33, two said 34 and 1 35. I checked that as soon as I got in the car because of the monitor in the car..and know sometimes you have to drive a minute once air is put in before all registry the same. I am very disappointed but not surprised, disappointed because I told the service clerk that they had not checked it the two times before, even to the point that when she asked for my signature I pointed out I didn't see check fluids and she said that the 27P meant fluids would be checked. I didn't check Power Steering or Transmission, but will have my son check those. The brake fluid could have cause more harm than any and I and to fill it. Second bad experience since I started bringing my car there, might have to change.

10/7/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

MEMPHIS, TN

Jackson P|2024 GMC Sierra 1500

Confirmed Service Customer

10/6/2025

j

10/7/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

SENATOBIA, MS

Haywood B|2021 GMC 1500 Sierra

Confirmed Service Customer

10/8/2025

The diagnosis and repair was done timely. Though, I don't remember their names. The service desk reps working on 9/29 took great care of me.

10/9/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Landers Buick GMC, LLC and we hope to see you again soon!

Business Response

OLIVE BRANCH, MS

Jacqueline I|2023 GMC Terrain

Confirmed Service Customer

10/8/2025

Great

10/9/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

WEST MEMPHIS, AR

Stanley H|2025 GMC Sierra 1500

Confirmed Sales Customer

9/29/2025

Everyone was friendly and professional.

CALVIN CRAWFORD

9/30/2025

Friendly and professional is the balance we always aim for, and we’re glad you felt that throughout your visit. We’ll be ready to provide the same experience next time you stop in!

Business Response

NATCHEZ, MS

Antonio M|2026 Buick Envista

Confirmed Sales Customer

10/5/2025

So far my experience with Landers has surpassed the dealing I've had with Sunrise and Jim Keras Buick in Memphis. Just hope Landers is a dealership of there word.

MICHAEL WARE

10/6/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon!

Business Response

MEMPHIS, TN

Robert L|2019 GMC Acadia

Confirmed Service Customer

10/8/2025

I had an appointment to get my Sirius/XM radio repaired. I dropped it off yesterday morning at 7:00 am. It has been 24 hours and I have not received an update even though I've reached out multiple times

10/14/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HERNANDO, MS

Minette D|2025 Buick Envista

Confirmed Sales Customer

10/9/2025

I was very impressed with the salesman. He had other customers and still got me out in a timely manner

CALVIN CRAWFORD

10/11/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

SARDIS, MS

Stephen D|2024 Buick Enclave

Confirmed Service Customer

10/9/2025

They did my job in a quick way and were very nice to me at all times. Steve Davidson.

10/11/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

OLIVE BRANCH, MS

Terry B|2023 GMC Sierra 1500

Confirmed Service Customer

10/13/2025

Everything went well and in a good time.

10/14/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HERNANDO, MS

Ralph S|2026 Buick Encore GX

Confirmed Sales Customer

10/15/2025

Love how they work with us and made sure we was satisfied and really appreciate the saleman.

DUSTIN FORD

10/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Coleisa W|2024 Buick Envista

Confirmed Service Customer

10/17/2025

Normal oil change

10/18/2025

We appreciate your feedback! Even a routine oil change should be smooth and professional, and we’re glad your visit reflected that. Wishing you a fantastic day!

Sina C|2022 Chevrolet Trailblazer

Confirmed Service Customer

10/18/2025

Wonderful. Just wondering how is it different in 2025 than a few years ago. My last visit was different. Bay was open already to greed its customers, the staff was directing the traffic into the bay and get info from customers, get their keys and ready for service. Thank you.

10/19/2025

Thank you for sharing your thoughts and observations! We’re happy your experience was wonderful overall, and your feedback about past and present operations helps us keep improving while maintaining that warm welcome you remember.

Business Response

OLIVE BRANCH, MS

Lloyd M|2026 Buick Encore GX

Confirmed Sales Customer

10/16/2025

Very nice people to work with. Good experience.

DUSTIN FORD

10/17/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SOUTHAVEN, MS

Jamita T|2026 Buick Envista

Confirmed Sales Customer

10/20/2025

It was a quick and simple process. In 3.5 hours I was done and headed off the lot with my new car. Edward did an awesome job!

EDWARD BLAND

10/21/2025

We’re so happy to hear your car-buying experience was quick and easy! Edward will be thrilled to know his awesome service helped you drive off the lot in just a few hours. Enjoy your new ride—it sounds like the start of many great journeys ahead!

Business Response

HORN LAKE, MS

Shaylene B|2024 Buick Encore GX

Confirmed Service Customer

10/24/2025

Brought my car in for an oil change a check engine light, and some issues I was having with the screen display all the staff was kind of curious as we were quick and efficiently checking me in make sure that my car is up today with filters asked if I want tire rotation, the check engine light they needed to order parts. They were accommodating and efficient. My car was ready for pick up first thing Wednesday morning.

10/25/2025

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

MEMPHIS, TN

Bryant J|2019 Buick Encore

Confirmed Service Customer

10/25/2025

Went for scheduled oil change, visit was prompt and informative. No problems.

10/26/2025

Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

SOUTHAVEN, MS

David T|2025 GMC Yukon

Confirmed Service Customer

10/27/2025

Service is good and quick

10/28/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

OLIVE BRANCH, MS

William S|2024 GMC Terrain

Confirmed Service Customer

10/29/2025

Keith the service manager was very nice and explained to us everything that was wrong and what had to be done.

10/29/2025

We’re delighted Keith could explain everything clearly and make your visit smooth! Understanding your vehicle’s needs is so important, and we’re glad he could make it easy. We look forward to providing that same thoughtful, informative service on your next visit.

Business Response

MEMPHIS, TN

S H|2025 GMC Sierra 1500

Confirmed Sales Customer

11/2/2025

Outstanding salesman very smooth transition I'd like to thank Mr Calvin Crawford for such a pleasant experience

CALVIN CRAWFORD

10/29/2025

Thank you for sharing such kind words! Calvin will be delighted to hear he helped make your experience pleasant and seamless. We can’t wait to keep delivering that same outstanding service every time you come in.

Business Response

MEMPHIS, TN

Donald S|2020 GMC Acadia

Confirmed Service Customer

10/22/2025

Prompt diligent courteous service

10/23/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

OLIVE BRANCH, MS

Robert S|2022 Buick Encore GX

Confirmed Service Customer

10/22/2025

Great service and there was not a long wait for a Saturday without an appointment

10/23/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SOUTHAVEN, MS

Cherie B|2015 GMC Terrain

Confirmed Service Customer

10/23/2025

MYKAL, service person very friendly. The service I had done was excellent

10/24/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

SOUTHAVEN, MS

Amanda R|2021 GMC Yukon XL

Confirmed Service Customer

10/23/2025

Landers GMC always takes care of me.

10/24/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

HERNANDO, MS

Brian R|2026 GMC Terrain

Confirmed Sales Customer

10/27/2025

Edward Bland was awesome.

EDWARD BLAND

10/28/2025

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!

Business Response

COURTLAND, MS

Brenda S|2017 Buick LaCrosse

Confirmed Service Customer

10/29/2025

Appointment great

10/29/2025

Thank you for letting us know your appointment went great! We always aim to make scheduling and service simple and convenient, and we look forward to keeping it that way on your next visit.

Business Response

MEMPHIS, TN

Leon B|2015 Buick Enclave

Confirmed Service Customer

10/29/2025

I’m very satisfied with the service done here. I was a walk in Monday morning and they took me in for an oil change.

10/29/2025

We’re so happy to hear we could take care of you right away! It’s wonderful that our team was able to fit you in and complete your oil change efficiently. We’ll always do our best to make sure every walk-in feels just as welcome and well cared for.

Business Response

COUNTRY CLUB HILLS, IL

Jimmie D|2024 GMC Sierra 1500

Confirmed Service Customer

11/3/2025

Great service and on time scheduling and returning

11/4/2025

Thank you for recognizing our on-time scheduling and service! Fast, reliable, and punctual service is what we strive for, and we’ll continue delivering that same level of care for every visit.

Business Response

MEMPHIS, TN

Jeanette J|2025 Buick Envista

Confirmed Service Customer

11/4/2025

The customer service was great and the wait time was great.

11/4/2025

We’re so glad both our customer service and wait time impressed you! Balancing quality with efficiency is our favorite challenge — and we love knowing it made your visit that much smoother.

Business Response

ROBINSONVILLE, MS

Latonya H|2023 Buick Envision

Confirmed Service Customer

10/29/2025

It did not take all day. I love it!!

10/29/2025

We’re thrilled your visit didn’t take all day! Quick, efficient service is always our goal, and we’ll continue keeping your future visits fast, smooth, and satisfying.

Business Response

MEMPHIS, TN

Terry L|2022 GMC Canyon

Confirmed Service Customer

10/29/2025

Very friendly, professional staff. Service was quick & easy.

10/29/2025

We’re delighted our friendly, professional staff could make your service quick and easy! Making every visit smooth and enjoyable is what we aim for, and we’ll continue doing that for you on every future service.

Business Response

HERNADO, MS

Lavate J|2025 Buick Envista

Confirmed Service Customer

10/30/2025

Great experience. They just do their job and get you out of there with no problems.

10/31/2025

We’re glad your experience was seamless and hassle-free! Thank you for trusting us with your vehicle, and we look forward to keeping it running perfectly for many miles to come—wishing you a fantastic day!

Business Response

WALLS, MS

Toynet C|2024 Buick Encore GX

Confirmed Service Customer

10/30/2025

No long waiting, very thorough.

10/31/2025

We’re glad you didn’t have to wait long and that our team’s thorough work stood out to you! Your time matters to us, and we look forward to keeping things just as efficient on your next visit.

Business Response

JONESTOWN, MS

Carlos D|2019 GMC 1500 Sierra

Confirmed Service Customer

10/31/2025

Everyone was very friendly

11/1/2025

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Landers Buick GMC, LLC and we hope to see you again soon!

Business Response

SOUTHAVEN, MS

Amanda E|2025 Buick Envision

Confirmed Service Customer

11/3/2025

friendly and fast service

11/3/2025

It’s wonderful to hear you found our service friendly and fast! That combination is what we strive for, and we look forward to keeping it consistent for every future visit.

Business Response

OLIVE BRANCH, MS

Dorothy M|2019 Buick Encore

Confirmed Service Customer

11/8/2025

Everyone there is so professional and knowledgeable. Michael assisted me the morning. I had my oil changed and he was very nice. You have a good employee there.

11/9/2025

Thank you so much for your thoughtful review! We’re pleased to hear that Michael made your oil change experience such a pleasant one. Our team takes pride in being professional, knowledgeable, and kind, and it’s wonderful to see that shine through. We’ll be sure to share your kind words with him—great mornings always start with great service!

Business Response

SOUTHAVEN, MS

Tiffany H|2024 Buick Encore GX

Confirmed Service Customer

11/8/2025

Attentive & professional staff

11/9/2025

Thank you for taking a moment to share your thoughts! We’re glad to hear you found our staff attentive and professional—two qualities we strive to deliver in every interaction. We’ll keep that same energy ready for your next visit so you always feel well taken care of!

Business Response

MEMPHIS, TN

William W|2025 GMC Sierra 1500

Confirmed Sales Customer

11/10/2025

Everyone was helpful and respectful. Got in and out in a fairly short amount of time. My salesman was really helpful and didn’t rush me. I am very happy with my truck. I had a very pleasant buying experience.

DUSTIN BEAUCHAMP

11/11/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

COLDWATER, MS

Dorothy B|2018 Buick Encore

Confirmed Service Customer

11/5/2025

Mykal was very informative about giving me the details on my vehicle. Very satisfied with how informative he was.

11/5/2025

Thank you for sharing your experience with Mykal! We’re so glad his clear explanations helped you feel confident and informed about your vehicle. It’s always our goal to make car care simple and transparent—just how it should be!

Business Response

MEMPHIS, TN

Reshonda M|2022 GMC Yukon

Confirmed Service Customer

11/9/2025

Always professional. Not a long wait. Enjoyable time to just relax and reset your mind.

11/10/2025

We’re so pleased that your visit was both professional and relaxing — service should be as stress-free as possible! Knowing you could unwind and reset while we handled the rest makes our day. We’ll be ready to offer that same calm, seamless experience next time you stop by.

Business Response

MEMPHIS, TN

Ameerah D|2021 Buick Encore

Confirmed Service Customer

11/11/2025

Mykal ALWAYS shows EXCELLENT customer service!

11/12/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HORN LAKE, MS

Joann T|2021 GMC Terrain

Confirmed Service Customer

11/11/2025

EVERYTHING WAS P

11/12/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

NESBIT, MS

Olivia J|2025 Buick Envista

Confirmed Sales Customer

11/13/2025

Everyone was so welcoming and helpful. The location looked well maintained.

EDWARD BLAND

11/14/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HORN LAKE, MS

Michael L|2016 GMC 2500HD Sierra

Confirmed Service Customer

11/14/2025

It’s always a great experience! The tech is amazing and definitely deserves a raise!

11/15/2025

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

HORN LAKE, MS

Vincent H|2025 Buick Encore GX

Confirmed Service Customer

11/19/2025

Awesome

11/20/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

SOUTHAVEN, MS

Nettie R|2026 Buick Encore GX

Confirmed Sales Customer

11/21/2025

It was amazing. I was treated with so much kindness and respect. Edward Bland was magnificent, professional. Everyone was great. I love the hospitality that was shown

EDWARD BLAND

11/22/2025

Your heartwarmingly detailed review means so much—Edward’s professionalism and the team’s kindness are exactly the hospitality we love sharing, and we’re grateful you felt genuinely cared for from start to finish.

Business Response

TUNICA, MS

Angela G|2013 Buick Verano

Confirmed Service Customer

11/21/2025

good

11/22/2025

Thank you for the clean and straightforward note—good service is always our foundation, and we look forward to delivering that and more on your next visit.

Business Response

TUNICA, MS

Alan S|2026 Buick Envista

Confirmed Sales Customer

11/10/2025

Great experience!

LANNY VAULX

11/16/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

MEMPHIS, TN

Angela C|2026 Buick Envista

Confirmed Sales Customer

11/19/2025

We were greeted by Mr. Calvin Crawford with a smile and a handshake. Our experience was a great one with showing us exactly what we wanted. Mr. Crawford let us test drive the 2026 Buick Envista with no problems at all. The car that I wanted was not available at that very moment. Mr. Crawford would not let us leave without satisfying us. Mr. Crawford brought the car that I wanted around, and I was so happy. (It had just come in) Mr. Crawford took care all of our needs and was patient with us. Mr. Crawford was very thorough in introducing the car and helping us to decide. Thank you, Mr. Calvin Crawford, for a great and wondering experience. Everyone at Landers were very friendly and helpful. A very clean environment. Keep up the good work.

CALVIN CRAWFORD

11/20/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

MEMPHIS, TN

Barbara S|2022 Buick Encore

Confirmed Service Customer

11/19/2025

The customer service was amazing everything was just amazing on my service day

11/20/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

MEMPHIS, TN

Kenneth R|2018 GMC Acadia

Confirmed Service Customer

11/25/2025

Outstanding

11/26/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

SOUTHAVEN, MS

Ruby K|2020 Buick Envision

Confirmed Service Customer

11/26/2025

Great

11/27/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

MEMPHIS, TN

Chiquita J|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/27/2025

Lies after lies

11/28/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Amanda P|2024 Chevrolet Trax

Confirmed Service Customer

11/28/2025

.

11/29/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

HERNANDO, MS

Renata J|2026 Buick Envista

Confirmed Sales Customer

12/1/2025

It was a delight

EDWARD BLAND

12/3/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

STARKVILLE, MS

Brenda S|2024 GMC Terrain

Confirmed Service Customer

11/24/2025

A wonderful experience

11/25/2025

Hi, we are very happy we could provide you with a wonderful experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEMPHIS, TN

Wilbert D|2026 Buick Envista

Confirmed Sales Customer

11/25/2025

great salesperson (Sergio M.)

SERGIO MARTINEZ

11/26/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

OLIVE BRANCH, MS

Leonard M|2022 GMC 1500 Sierra

Confirmed Service Customer

11/27/2025

Checking in was good I was informed about all the problem with my truck

11/28/2025

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

MEMPHIS, TN

Jacqulyn H|2024 Buick Encore GX

Confirmed Service Customer

11/30/2025

This visit here was one of the best visit I've had.

12/2/2025

Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MEMPHIS, TN

Jennifer K|2026 Buick Envista

Confirmed Sales Customer

11/30/2025

Everything was great, just a long wait to sign everything.

MICHAEL WARE

12/2/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SOUTHAVEN, MS

Chris F|2026 Buick Encore GX

Confirmed Sales Customer

11/30/2025

He helped to me and my husband

CALVIN CRAWFORD

12/2/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

WALLS, MS

Freddie H|2019 Buick Envision

Confirmed Service Customer

12/1/2025

All ways great

12/2/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

MEMPHIS, TN

Teresa F|2025 Buick Envision

Confirmed Sales Customer

12/2/2025

Thanks to my salesman and financial advisor for their support in making this deal happen. I love my new purchase as do my husband loves it as well. I wished that I had gotten another color though cause my favorite color is blue and just didn’t see that color. But overall my experience was great.

EDWARD BLAND

12/3/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Teresa! We look forward to helping again in the future. Take care!

Business Response

MEMPHIS, TN

Alfred V|2022 Buick Envision

Confirmed Service Customer

12/6/2025

Never had any problems at Landers

12/7/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MEMPHIS, TN

John Y|2026 GMC Sierra 1500

Confirmed Sales Customer

12/10/2025

Everyone was very helpful and considerate a large selection of trucks

RODNEY WINFORD

12/11/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

GREENWOOD, MS

Christy J|2014 Buick LaCrosse

Confirmed Service Customer

12/1/2025

Buick service center misled me about repair. They were not honest, nor were they fair. I decided to take my vehicle elsewhere. At that point, $2600 had already been paid for service that they said was needed that did not fix the problem. Take your vehicle to somewhere else. They overcharge you for bootleg work.

12/3/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

OLIVE BRANCH, MS

Devin D|2026 Buick Encore GX

Confirmed Sales Customer

12/5/2025

Dustin the salesman did a great job, did not pressure me, worked with me to get me a great deal on the Buick Encore.

DUSTIN FORD

12/6/2025

Hi, we're happy you found our staff to be so supportive during your experience here at Landers Buick GMC, LLC! We sincerely value your business and look forward to your next visit. Take care!

Business Response

HERNANDO, MS

Mack N|2026 Buick Envista

Confirmed Sales Customer

12/8/2025

Great process shopping for a vehicle. I drove multiple vehicle while looking for the correct vehicle for me. The salesman made the overall process easy to understand. He kept me informed on pricing and the credit process.

EDWARD BLAND

12/9/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

MEMPHIS, TN

Dana R|2025 Buick Encore GX

Confirmed Service Customer

12/8/2025

I was the first car in at 7am for an oil change. My app said the service was completed shortly after I dropped off the car, but no one called to tell me it was ready. I called for two hours trying to get someone in service to pick up the phone and all I got was voicemail and no return calls. I finally texted Charles the owner, not knowing it was his day off and he gave me the phone number of the head of service. They didn't answer either. I finally got a text back from the head of service at 10:50 am that they were just finishing up the paperwork. 3 hours for an oil change? That's why people go to Valvoline and Jiffy Lube. I had thought that I would use the dealership to do my oil changes since it's a new car but this experience changed my mind. Charles the owner is great, he always calls back and gets you what you need. But the rest of the team, I'm not so sure about.

12/9/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

SOUTHAVEN, MS

Linda T|2013 GMC Terrain

Confirmed Service Customer

12/11/2025

As I arrived very friendly and upon paying my bill very friendly and professional ❤️❤️

12/12/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

OLIVE BRANCH, MS

Lanny V|2019 Chevrolet Impala

Confirmed Service Customer

12/11/2025

It's always been above par

12/12/2025

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

Business Response

MEMPHIS, TN

Rodney T|2021 GMC 1500 Sierra

Confirmed Service Customer

12/11/2025

Very very poor customer service 😢

12/12/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

MEMPHIS, TN

Angela B|2016 Buick Verano

Confirmed Service Customer

12/11/2025

It was expensive and you kept my only transportation no loner car

12/12/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

MEMPHIS, TN

John C|2024 Chevrolet Suburban 1500

Confirmed Service Customer

12/11/2025

Great service department! Got my suburban back up and going!

12/12/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BYHALIA, MS

Jeffrey V|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

12/12/2025

Great customer service.

12/13/2025

Thank you for recognizing our team! We’re glad our customer service left a positive impression and look forward to welcoming you back.

Business Response

COLLIERVILLE, TN

Lillian Y|2025 Buick Encore GX

Confirmed Service Customer

12/12/2025

Excellence service.

12/13/2025

We appreciate your feedback! It’s great to hear you experienced excellence in service with us.

Business Response

CORDOVA, TN

Shanikkia C|2025 Buick Encore GX

Confirmed Service Customer

12/15/2025

I had a appointment for a tire rotation when I got my car back it checked everything was good on paper but actuality my car was pulling to the left and I had a little rattle that I never felt before

12/16/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

MEMPHIS, TN

Kristen L|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

12/15/2025

Al and his team were OUTSTANDING! They were extremely knowledgeable and helpful. Their follow up and attention to detail made my purchase feel easy and stress free. I highly recommend them!

DUSTIN FORD

12/16/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

GRAND JUNCTION, TN

Charlie D|2025 Buick Enclave

Confirmed Service Customer

12/12/2025

Ready when they said it would be.

12/13/2025

Thank you for your feedback! We’re glad your service was ready right on time, making your visit smooth and efficient.

Business Response

HORN LAKE, MS

John C|2019 GMC Acadia

Confirmed Service Customer

12/12/2025

Amanda is service department was very nice & helpful

12/13/2025

Thank you for recognizing Amanda! We’re happy she could provide helpful and friendly service during your visit.

Business Response

SOUTHAVEN, MS

Lekisha B|2024 Buick Envista

Confirmed Service Customer

12/15/2025

Exceptional

12/16/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

MEMPHIS, TN

Deborah P|2014 Buick Regal

Confirmed Service Customer

12/15/2025

For the past 11 years I have received nothing short of excellent, professional, courteous treatment from Landers Buick GMC. When having extensive work done twice this year, loaner vehicles were provided. I don't recall having problems with my vehicle following repair work and the personnel are knowledgeable and informative, eager to share their findings. I sincerely appreciate the service I receive which is the reason for my continuous return.

12/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MEMPHIS, TN

William W|2025 Buick Enclave

Confirmed Sales Customer

12/17/2025

Our salesman was Calvin Crawford. Thisbis the 2nd new car we have bought from Calvin. Both times he made the experience seamless and sooo easy. I won't hesitate to recommend him or your dealership to anyone interested in a vehicle purchase.

CALVIN CRAWFORD

12/18/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

WALLS, MS

Kenneth J|2026 Buick Encore GX

Confirmed Sales Customer

12/17/2025

Staff was great, friendly ,speedy. Professional. I love the way they interact and really make you feel like you are appreciated.

EDWARD BLAND

12/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MEMPHIS, TN

Herbert S|2019 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

Awesome pricing and great customer service!

12/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SOUTHAVEN, MS

Andrea N|2019 Buick Enclave

Confirmed Service Customer

12/19/2025

They take excellent care of my car and me. They give me the feedback and the information I need to make decisions. They listen to my concerns and offer options to consider. The best dealership! Thank you ❤️

12/20/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTHAVEN, MS

Benny S|2025 GMC Sierra 1500

Confirmed Service Customer

12/20/2025

I encountered no problems during my service.The staff treated me with respect which made me feel like a very important customer.

12/21/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTHAVEN, MS

David T|2025 GMC Yukon

Confirmed Service Customer

12/22/2025

Service department employees were courteous

12/24/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

OLIVE BRANCH, MS

E C|2025 GMC Sierra 1500

Confirmed Service Customer

12/25/2025

It was very good

12/27/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

MEMPHIS, TN

Tim J|2024 Buick Envista

Confirmed Service Customer

12/26/2025

They was very warm welcoming and knowledgeable about my and got me in and out

12/27/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

HORN LAKE, MS

Cindy L|2026 GMC Terrain

Confirmed Sales Customer

12/29/2025

Dustin Ford was great. He listened to what I wanted and did not pressure me to purchase my new car. He knew my price range and found me my perfect car-also gave a great tutorial on the fancy dashboard. Everyone else were very friendly and helpful

DUSTIN FORD

12/30/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

SOUTHAVEN, MS

Leviticus W|2023 GMC Acadia

Confirmed Service Customer

12/31/2025

I think the appointment method is the best method for getting an oil change. The young lady was waiting for me at the counter. The oil change may have taken 30 minutes to complete. GMC keep up the good work!

1/1/2026

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTHAVEN, MS

Stephen R|2022 GMC Terrain

Confirmed Service Customer

12/31/2025

Ryan Anthony Odum was my service advisor and he was great - super friendly and helpful

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

OLIVE BRANCH, MS

Connie B|2024 GMC Acadia

Confirmed Service Customer

12/31/2025

Nice experience

1/1/2026

Hi, we are happy we could provide you with a nice experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BYHALIA, MS

Keith R|2026 GMC Sierra 1500

Confirmed Sales Customer

12/17/2025

Good ppl especially Lanny

LANNY VAULX

12/18/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

MEMPHIS, TN

Dorothy B|2018 Buick Encore

Confirmed Service Customer

12/23/2025

They were on time and how the rep explained everything on my paper that they did was just awesome

12/24/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MEMPHIS, TN

Gerald M|2021 GMC 1500 Sierra

Confirmed Service Customer

12/23/2025

Service was great

12/24/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEMPHIS, TN

Steve O|2016 GMC Yukon

Confirmed Service Customer

12/29/2025

Pat in “parts” was very nice and helpful

12/30/2025

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

OLIVE BRANCH, MS

Edward R|2024 GMC Sierra 1500

Confirmed Service Customer

12/29/2025

GREAT FIENDLY SERVICE FROM THE TOP TO THE CLEAN UP PEOPLE // AS ALWAYS ON TIME & DO A GREAT JOB TO GET YOU ROLLING QUICKLY

12/30/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

OLIVE BRANCH, MS

Otis N|2022 GMC Canyon

Confirmed Service Customer

12/31/2025

Ryan was very helpful and friendly

1/1/2026

Thank you for choosing Landers Buick GMC, LLC as your first choice for all your automotive needs! We hope to see you soon!

Business Response

SOUTHAVEN, MS

Brad B|2025 Buick Envista

Confirmed Service Customer

1/7/2026

This was probably the worst experience I’ve ever had getting a service. I value my time and I do not appreciate it being wasted. I was going to the vending machine when they pull my vehicle back in. So, I waited patiently for another 20 or 30 minutes. I have my son with me and he needs his diaper changed. I had to go back outside to see what was going on. Instead of taking my paperwork inside so I can go. They out there talking about who’s retiring and trying to figure out with one of them are paying for lunch. When they finally decided to ask what they could help me with. I ask what the problem is and had to tell they my name three times. Just to hear oh it might be ready. Still did not try to take care of me until I pointed out that I seen when my vehicle was pulled back in. I could understand if they was busy. I see now that you all have no respect for the customers. I’m very upset by the lack of respect for my son. I’ll be take my business elsewhere

1/7/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

WEST MEMPHIS, AR

Mary P|2024 GMC Sierra 1500

Confirmed Service Customer

12/31/2025

Very quick and professional. Ryan is very easy to work with and a great personality

1/1/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

SENATOBIA, MS

Delaine W|2026 Buick Envision

Confirmed Sales Customer

1/2/2026

Great customer service 👍🏾👍🏾

LANNY VAULX

1/3/2026

We truly appreciate your continued support and kind words, providing great customer service is always our top priority.

Business Response

OLIVE BRANCH, MS

Robert S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

1/2/2026

Got in and out in a timely fashion- appointment system worked out great

1/3/2026

We appreciate your note, and we’re glad the appointment system worked well and got you in and out on time.

Business Response

NESBIT, MS

Patricia B|2026 Buick Envista

Confirmed Sales Customer

1/8/2026

Nice and kind and very helpful make sure I got what I wanted didn't pressure me at all and kept a smile on my face

LANNY VAULX

1/9/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

MEMPHIS, TN

Peggy H|2023 GMC Sierra 1500

Confirmed Service Customer

1/12/2026

They got finish at a reasonable time.

1/14/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HORN LAKE, MS

Samuel B|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

1/12/2026

The dealership management was very helpful and the salesperson was very knowledgeable of the 2500 HD AT4.

LANNY VAULX

1/14/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

BUTTE, MT

Evelyn T|2019 GMC Acadia

Confirmed Service Customer

1/12/2026

Very nice

1/14/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

MEMPHIS, TN

Willie P|2024 GMC Sierra 1500

Confirmed Service Customer

1/14/2026

After i received my truck back there was oil on the panel and arm rest of the driver's door. It was not fresh oil, it seem to have been used oil.

1/14/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CLARKSDALE, MS

Vickie B|2021 GMC Canyon

Confirmed Service Customer

1/15/2026

Very Nice staff

1/17/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Shanta B|2022 Buick Envision

Confirmed Service Customer

1/18/2026

Hi I came to landers Buick to get my 2022 Buick envision service January 8 I don’t know the tech name but he didn’t service my vehicle at all I payed for the service like it was done I got home look under my hood their was barely any oil in my vehicle fluids wasn’t check still low tire pressure was in tires was different pressure air filter light remain on he didn’t change it he was terrible landers need to fire him but I brought it back and the manager got me right with one of his other service tech

1/19/2026

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

Business Response

TUNICA, MS

Ernest B|2026 GMC Terrain

Confirmed Sales Customer

1/21/2026

All the personal that I delt with were extremely helpful and very professional eager to get me to purchase a car from Landers.

LANNY VAULX

1/21/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

MEMPHIS, TN

Trakida N|2026 Buick Envista

Confirmed Sales Customer

1/10/2026

The staff was friendly, from the moment I walked in to the moment I left. The engagement and time devoted to assist me was truly beyond my expectations.

CALVIN CRAWFORD

1/11/2026

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

Business Response

MEMPHIS, TN

Jessie R|2026 GMC Canyon

Confirmed Sales Customer

1/14/2026

Calvin and Al were both professional and knowledgeable!!! Great experience!!

CALVIN CRAWFORD

1/15/2026

Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

SOUTHAVEN, MS

Anthony D|2022 GMC Terrain

Confirmed Service Customer

1/15/2026

Great

1/17/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

COLDWATER, MS

Luevenia G|2025 Buick Envista

Confirmed Service Customer

1/19/2026

The service was Great!

1/21/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OLIVE BRANCH, MS

Brian R|2026 GMC Terrain

Confirmed Service Customer

1/19/2026

Excellent service. I will recommend yall

1/21/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

COURTLAND, MS

Kandea W|2011 Chevrolet Camaro

Confirmed Service Customer

1/19/2026

Every one was very helpful abd nice!

1/21/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

SOUTHAVEN, MS

Rayford J|2017 GMC Terrain

Confirmed Service Customer

1/21/2026

Fast and efficient service was received as normal.

1/22/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

MEMPHIS, TN

Kimberly D|2026 Buick Envista

Confirmed Sales Customer

1/23/2026

Dustin was great but the entire staff was awesome and helpful!

DUSTIN BEAUCHAMP

1/24/2026

Thank you for the wonderful feedback! We’re glad Dustin and the entire team provided helpful and attentive service.

Business Response

BYHALIA, MS

Marjorie B|2026 Buick Encore GX

Confirmed Sales Customer

1/23/2026

It was really great no problem It wasgood

LANNY VAULX

1/24/2026

Thank you for your positive feedback! We’re glad your visit went smoothly and without any problems.

Business Response

MEMPHIS, TN